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020 _c$
040 _aYour Holding Symbol
_cYour Holding Symbol
100 1 _aKulube, Elisha.,
_cauthor.
245 1 0 _aImproving innovative systems to enhance customer satisfaction in the regulation processes of medicines in Zimbabwe :
_bthe case of Medicines Control Authority of Zimbabwe /
_cElisha Kulube.
250 _a ed.
260 _aChinhoyi :
_bChinhoyi University of Technology,
_c2014.
264 _aChinhoyi
_bChinhoyi University of Technology,
_c2014.
300 _axiv, 135 pages :
_billustrations ;
_c cm.
502 _aDissertation (Msc.)--Chinhoyi University of Technology, 2014.
504 _aIncludes bibliographical references (p.120-123) and abstract.
650 0 _aCustomer satisfaction.
650 0 _aMedicines Control Authority of Zimbabwe.
710 2 _aChinhoyi University of Technology.
908 _a160119
989 _a20230822095114.0
999 _c8839
_d8839