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| 001 | 0000028984 | ||
| 005 | 20230921135421.0 | ||
| 008 | 160329s xx 000 0 eng d | ||
| 020 | _c$ | ||
| 040 |
_aYour Holding Symbol _cYour Holding Symbol |
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| 100 | 1 |
_aMapfirakupa, Leopold., _cauthor. |
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| 245 | 1 | 0 |
_aPerceived service quality customer satisfaction and customer loyalty in the advertising industry in Zimbabwe / _cLeopold Mapfirakupa. |
| 250 | _a ed. | ||
| 260 |
_aChinhoyi : _bChinhoyi University of Technology, _c2014. |
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| 264 |
_aChinhoyi : _bChinhoyi University of Technology, _c2014. |
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| 300 |
_axi, 65 pages : _billustartion ; _c cm. |
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| 502 | _aDissertation (Msc.)--Chinhoyi University of Technology, 2014. | ||
| 504 | _aInclude bibliographical references (p.52-55) and abstract. | ||
| 650 | 0 | _aService quality. | |
| 650 | 0 | _aCustomer satisfaction. | |
| 650 | 0 | _aCustomer loyalty. | |
| 710 | 2 | _aChinhoyi University of Technology. | |
| 908 | _a160329 | ||
| 989 | _a20230822095114.0 | ||
| 999 |
_c8842 _d8842 |
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