Service management and operations /
Haksever, Cengiz.
Service management and operations / by Cengiz Haksever. - 2nd ed. - Delhi : Pearson Education, 2005. - xx,584 p. : ill.
Includes bibliographic references and index.
8129700271 : $
Service industries--Management.
Service industries--Management.
Service management and operations / by Cengiz Haksever. - 2nd ed. - Delhi : Pearson Education, 2005. - xx,584 p. : ill.
Includes bibliographic references and index.
8129700271 : $
Service industries--Management.
Service industries--Management.