An assessment of customer satisfaction and retention used in the insurance sector in Zimbabwean : a case for first life Assurance Company.
Gapara, Lovemore.
An assessment of customer satisfaction and retention used in the insurance sector in Zimbabwean : a case for first life Assurance Company. - ed. - 2003. - viii, 73 pages : coloured illustrations ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2013.
Includes Bibliographical references (p.60-64) and abstract.
$
Customer satisfaction.
An assessment of customer satisfaction and retention used in the insurance sector in Zimbabwean : a case for first life Assurance Company. - ed. - 2003. - viii, 73 pages : coloured illustrations ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2013.
Includes Bibliographical references (p.60-64) and abstract.
$
Customer satisfaction.