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The E-factor : building a 24/7 customer-centric, electronic business for the Internet age.

Focazio, Martin T.

The E-factor : building a 24/7 customer-centric, electronic business for the Internet age. - New York : Amacom, 2001. - viii, 242p.

Includes index.

ISBN: 0814404898

Subjects--Topical Terms:
Electronic commerce.
Electronic commerce.

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