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Managing quality in tourism : theory and practice. /

Lenehan, Tony.

Managing quality in tourism : theory and practice. / by Tony Lenehan and Denis Harrington. - First Indian. - Delhi : A.K. Jain, 2006. - xxv, 302p.

Includes bibliographical references and index.

ISBN: 8180140849

Subjects--Topical Terms:
Tourism--Management.
Total quality management.
Quality control.
Quality control.

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