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The benchmarking book : a how-to-guide best practice for managers and practitioners /

Stapenhurst, Tim.

The benchmarking book : a how-to-guide best practice for managers and practitioners / Tim Stapenhurst. - Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009. - xli, 454 p. : ill. ; 23 cm.

Includes bibliographical references and index.

ISBN: 9780750689052 (pbk.) 0750689056 (pbk.)

Nat. Bib. No.: GBA8C4073 bnb

Subjects--Topical Terms:
Benchmarking (Management)

Dewey Class. No.: 658.4013

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