Normal view MARC view ISBD view

Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred /

Heppell, Michael.

Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred / Michael Heppell. - Harlow : Pearson/Prentice Hall Business, 2006. - ix, 128 p. : ill. ; 24 cm.

ISBN: 0273707922 : $40.00

Nat. Bib. No.: GBA623658 bnb

Subjects--Topical Terms:
Customer services--Management.
Consumer satisfaction.
Customer services--Management.

LC Class. No.: HF5415.5 / .H424 2006

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)