Chinhoyi University Of Technology OPAC

Negotiation [electronic resource] : telephonic and email /

Kovach, Kimberlee K., 1955-

Negotiation telephonic and email / [electronic resource] : Kimberlee Kovach. - London : Henry Stewart Talks, 2013. - 1 online resource (1 streaming video file (58 min.) : color, sound). - Negotiations and bargaining : how to get what you want when you interact with others . - Henry Stewart talks. Marketing & management collection. Negotiations and bargaining .

Animated audio-visual presentation with synchronized narration. Title from title frames.

Contents: Considerations of differences between online and face to face (F2F) negotiations -- Importance of communication -- Impact of non-verbal communication -- Telephonic negotiation -- Synchronous and asynchronous communication and negotiation -- Preparing for online negotiation -- Key stages in negotiation -- Styles of negotiation online -- Importance of negotiation preparation -- Concerns and challenges of online negotiation -- Benefits of negotiating online.

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Mode of access: World Wide Web.
System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+.

3238 Henry Stewart Talks


Business communication.
Communication.
Electronic mail messages.
Negotiation in business.
Negotiation--Psychological aspects.
Telephone calls.
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