Chinhoyi University Of Technology OPAC

Employee engagement

Donovan, Jonathan,

Employee engagement [electronic resource] / Jonathan Donovan. - London : Henry Stewart Talks, 2009. - 1 online resource (1 streaming video file (36 min.) : color, sound). - Contact center management : how to succeed in today's dynamic environment . - Henry Stewart talks. Marketing & management collection. Contact center management .

Animated audio-visual presentation with synchronized narration. Title from title frames.

Contents: What is employee engagement? -- Does employee engagement matter? -- Pride, performance and propensity to stay -- How do you get employee engagement? -- Proteus -- Communication -- How do you know when you have got it?

Access restricted to subscribers.


Mode of access: World Wide Web.
System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+.

2137 Henry Stewart Talks


Achievement motivation.
Career development.
Customer services--Management.
Employee motivation.
@2023 All rights reserved. C.U.T Library