Chinhoyi University Of Technology OPAC

Unleashing change in public services

Kelman, Steven.

Unleashing change in public services [electronic resource] / Steven Kelman. - London : Henry Stewart Talks, 2009. - 1 online resource (1 streaming video file (44 min.) : color, sound). - Change management : the theory and practice of strategic change; making sense of how to make effective change . - Henry Stewart talks. Marketing & management collection. Change management .

Animated audio-visual presentation with synchronized narration. Title from title frames.

Contents: Procurement reform in the US in the 1990s -- Do people in general resist change? -- Stages of a change process -- Initiation -- Initial support for procurement reform -- Change vanguard -- Consolidation.

Access restricted to subscribers.


Mode of access: World Wide Web.
System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+.

1636 Henry Stewart Talks


Organizational change--Management.
Public administration--Management.
@2023 All rights reserved. C.U.T Library