Critical success factors for total quality management implementation and its effect on organisational performances : a study of small and medium enterprises in Zimbabwe /
Mhunduru, Pinias.
Critical success factors for total quality management implementation and its effect on organisational performances : a study of small and medium enterprises in Zimbabwe / by Pinias Mhunduru. - ed. - 2013. - x,83 p. : ill. ; cm.
Dissertation(Msc.)--Chinhoyi University of Technology, 2013.
Includes bibliographical references (p.69-76) and abstract.
$
Quality management.
Small and medium enterprises.
Critical success factors for total quality management implementation and its effect on organisational performances : a study of small and medium enterprises in Zimbabwe / by Pinias Mhunduru. - ed. - 2013. - x,83 p. : ill. ; cm.
Dissertation(Msc.)--Chinhoyi University of Technology, 2013.
Includes bibliographical references (p.69-76) and abstract.
$
Quality management.
Small and medium enterprises.