Quality management : introduction to total quality management for production, processing, and services. /
Goetsch, David L.
Quality management : introduction to total quality management for production, processing, and services. / by David L. Goetsch and Stanley B. Davis. - 5th. - New Jersey : Pearson Prenticel-Hall, 2006. - xviii, 814p. : ill.
Includes index.
0131971344
Total quality management.
Quality management : introduction to total quality management for production, processing, and services. / by David L. Goetsch and Stanley B. Davis. - 5th. - New Jersey : Pearson Prenticel-Hall, 2006. - xviii, 814p. : ill.
Includes index.
0131971344
Total quality management.