Chinhoyi University Of Technology OPAC

The effects of a restructuring strategy on service delivery : a case study of ZESA /

Murema, Nelson., author.

The effects of a restructuring strategy on service delivery : a case study of ZESA / by Nelson Murema. - ed. - Chinhoyi : Chinhoyi University of Technology, 2011. - 89 pages : color illustrations ; cm.

Dissertation(Msc)--Chinhoyi University of Technology, 2011.

Includes bibliographical references (p.86-89) and abstract.

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Service delivery.
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