Chinhoyi University Of Technology OPAC

Improving innovative systems to enhance customer satisfaction in the regulation processes of medicines in Zimbabwe : the case of Medicines Control Authority of Zimbabwe /

Kulube, Elisha., author.

Improving innovative systems to enhance customer satisfaction in the regulation processes of medicines in Zimbabwe : the case of Medicines Control Authority of Zimbabwe / Elisha Kulube. - ed. - Chinhoyi : Chinhoyi University of Technology, 2014. - xiv, 135 pages : illustrations ; cm.

Dissertation (Msc.)--Chinhoyi University of Technology, 2014.

Includes bibliographical references (p.120-123) and abstract.

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Customer satisfaction.
Medicines Control Authority of Zimbabwe.
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