The relationship between corporate customer relationship management and customer retention : a case for Econet Wireless Zimbabwe /
Kasanga, Batanai., author.
The relationship between corporate customer relationship management and customer retention : a case for Econet Wireless Zimbabwe / by Batanai Katsande. - ed. - Chinhoyi : Chinhoyi University of Technology, 2012. - viii, 134 pages : illustration ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2012.
Includes Bibliographical references (p.122-126) and abstract.
$
Customer relationship.
Customer retention.
The relationship between corporate customer relationship management and customer retention : a case for Econet Wireless Zimbabwe / by Batanai Katsande. - ed. - Chinhoyi : Chinhoyi University of Technology, 2012. - viii, 134 pages : illustration ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2012.
Includes Bibliographical references (p.122-126) and abstract.
$
Customer relationship.
Customer retention.