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Customer relationship management and retention in the Zimbabwean Banking sector after the adoption of multicurrency system /

Gowa, Simbarashe Wilbert., author.

Customer relationship management and retention in the Zimbabwean Banking sector after the adoption of multicurrency system / Simbarashe Wilbert Gowa. - ed. - Chinhoyi : Chinhoyi University of Technology, 2014. - xi, 75 pages : illustrations ; cm.

Dissertation (Msc.)--Chinhoyi University of Technology, 2016.

Includes bibliographical references (p.64-68) and abstract.

ISBN: $

Subjects--Topical Terms:
Customer relations.
Banking.

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