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Quality management in hospitality : best practice in action / by Andrew Lockwood.

By:

Lockwood, Andrew

Material type: Text

Text

TextLondon : Cassell, 1996ISBN:

0304334855

Subject(s):

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries	TX 911.3M2 QUA (Browse shelf(Opens below))	c.015985	Available		BK0014526

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Previous	TX 911.3 HUN Hospitality supervision : level 3 S/NVQ /	TX 911.3. KAS Hotel information systems : a contemporary approach to front office procedures.	TX 911.3 MAN An analysis of the human resources policies and practices in the hospitality industry in order to achieve a competitive advantage (service excellence) : a case of the Grand Palm Hotel and Gaborone Hotel Botswana /	TX 911.3M2 QUA Quality management in hospitality : best practice in action /	TX 911.3.M27 ABB Front office : procedures, social skills and management. /	TX 911.3.M27 ABB Front office : procedures, social skills and management. /	TX 911.3.M27 ABB Front office : procedures, social skills and management. /	Next

Includes index.

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