Interviewing in action in a multicultural world / Bianca Cody Murphy, Carolyn Dillon.

Includes bibliographical references (p. 479-492) and index.

Becoming a professional -- Responsible practice: cultural awareness and professional ethics -- Getting started -- Attending and listening -- Support and empathy: a sustaining presence -- Exploration and elaboration -- Assessment, formulation, and goal setting -- Planning for and evaluating change -- Gaining new perspective: helping clients feel and see things differently -- Changing behaviors: helping clients do things differently -- Clinical relationship: issues and dynamics -- Clinical relationship: addressing self-disclosure and other boundary issues -- Working with people in crisis -- Endings and transitions -- Professional issues: ongoing education and self-care.