Interpersonal relationships : professional communication skills for nurses / Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Kathleen Underman Boggs, PhD, FNP-CS.

Previous edition: St. Louis: Elsevier, 2016.

Includes bibliographical references and index.

Historical perspectives and contemporary dynamics -- Clarity and safety in communication -- Professional guides for nursing communication -- Clinical judgment: critical thinking and ethical decision making -- Developing patient-centered communication skills -- Variation in communication styles -- Intercultural communication -- Communicating in groups -- Self-concept in professional interpersonal relationships -- Developing patient-centered therapeutic relationships -- Bridges and barriers in therapeutic relationships -- Communicating with families -- Resolving conflicts between nurse and patient -- Communication strategies for health promotion and disease prevention -- Communication in health teaching and coaching -- Communication in stressful situations -- Communicating with patients experiencing communication deficits -- Communicating with children -- Communicating with older adults -- Communicating with patients in crisis -- Communication approaches in palliative care -- Role relationship communication within nursing -- Interprofessional communication -- Communicating for continuity of care -- e-Documentation in health information technology systems -- m-Health and communication technology.

Now more than ever, effective communication skills are key for successful patient care and positive outcomes. "Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition" helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. The 8th edition includes engaging new content relating to current issues, while also emphasizing interdisciplinary communication and QSEN competencies. You will learn how to apply theory to real-life practice through case studies, interactive exercises, and evidence-based practice studies. -- From product description.