An analysis of the human resources policies and practices in the hospitality industry in order to achieve a competitive advantage (service excellence) : a case of the Grand Palm Hotel and Gaborone Hotel Botswana / by Gwinyai Mercy Manhotoma.
Material type: TextPublication details: 2010.Edition: edDescription: x, 88 p. : ill. ; cmSubject(s): Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2010.Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode |
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Books | Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | TX 911.3 MAN (Browse shelf(Opens below)) | SP407 | Available | BK0035533 |
Dissertation (Msc.)--Chinhoyi University of Technology, 2010.
Includes bibliography references (p.67-72) and abstract.
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