Speech technologies -- recognition and analytics [electronic resource] / Jonathan Wax.

By:

Wax, Jonathan [spk]

Material type: Film

FilmPublisher number: 2237 | Henry Stewart TalksSeries: Henry Stewart talks. Marketing & management collection. Contact center managementPublication details: London : Henry Stewart Talks, 2009.Description: 1 online resource (1 streaming video file (39 min.) : color, sound)Subject(s):

Online resources:

Contents:

Contents: Contact center challenges -- Speech: the options -- Current deployments -- Technology -- Applications -- Contact center analytics -- Elements of a sustainable solution -- Call driver analysis -- Customer success stories.

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries		Available

Animated audio-visual presentation with synchronized narration.

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Mode of access: World Wide Web.

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