Managing electronic records / edited by Julie McLeod and Catherine Hare.

Includes bibliographical references and index.

The wild frontier ten years on / John McDonald -- The use of standards and models / Hans Hoffman -- Metadata matters / Kate Cummings -- Digital preservation - 'the beautiful promise' / David Ryan -- Research in electronic records management / Xiaomi An -- Technologies for preservation / Richard J. Marciano and Reagan W. Moore -- Legal issues / David O. Stephens -- Ethics and electronic recordmaking / Verne Harris -- Competencies - the asset that counts most : on developing human talents as a prerequisite for successful EDRM changes / Thijs Laeven -- Records management : two case studies from the French private sector / Pierre Fuzeau -- Implementing a solution for electronic recordkeeping in the public sector / Judith Ellis -- Playing the long game - creating and maintaining the links in the value chain / Julie McLeod and Catherine Hare.