Process management : creating value along the supply chain: text and cases / Joel D. Wisner and Linda L. Stanley.
Material type: TextPublication details: Mason, OH : Thomson/South-Western, 2008.Edition: International Student edDescription: xxi, 650 p. ; cm. + 1 CD-ROMISBN:- 9780324291575 (student ed. with CD) :
- 0324291574
Contents:
Part 1: Creating customer-driven process strategies--Part 2: Manufacturing and service flow issues--Part 3: Lean production systems--Part 4: Quality issues and process performance--Part 5: Looking to the future--Part 6: Process management cases on CD.
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode |
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Books | Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | HD 38.5 WIS (Browse shelf(Opens below)) | c.039693 | Available | BK0047297 |
Part 1: Creating customer-driven process strategies--Part 2: Manufacturing and service flow issues--Part 3: Lean production systems--Part 4: Quality issues and process performance--Part 5: Looking to the future--Part 6: Process management cases on CD.
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