Supervision : concepts and practices of management / Edwin C. Leonard, Jr.
Material type: TextPublication details: Mason, OH : South-Western/Cengage, c2010.Edition: 11th edDescription: xxiii, 584 p. : ill. ; 26 cmISBN:- 9780324590906
- HF5549.12 .H55 2010
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Books | Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | HF 5549.12 LEO (Browse shelf(Opens below)) | c.039654 | Available | BK00457561 |
Includes bibliographical references and index.
Pt. 1. Supervisory management overview. Supervising in uncertain times -- The managerial functions.
Pt. 2. Supervisory essentials. Communication : the vital link in supervisory management -- Principles of motivation -- Solving problems : decision making and the supervisor -- Positive discipline.
Pt. 3. Planning and organizing. Supervisory planning -- Supervisory organizing at the departmental level.
Pt. 4. Staffing. The supervisor and employee recruitment, selection, orientation, and training -- Performance management.
Pt. 5. Leading. Supervisory leadership and the management of change -- Managing work groups : teamwork, morale, and counseling -- Supervising a diverse workforce.
Pt. 6. Controlling. Fundamentals of controlling -- Resolving conflicts in the workplace.
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