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Effective business communications in organisations : Preparing messages that communicate / Michael Fielding, franzel Du Plooy-Cilliers.

By: Contributor(s): Material type: TextPublication details: Cape Town : Juta and Company ltd, 2014.Edition: 4th edDescription: xii, 420p : ill ; 24 cmISBN:
  • 9780702197826
Subject(s): LOC classification:
  • HF5721 .M85 1980
Summary: HAPTER 1: Introduction to Business Communication In Organisations CHAPTER 2: The Communication Process CHAPTER 3: Interpersonal Communication CHAPTER 4: Small Group Communication CHAPTER 5: Communication in Organisations CHAPTER 6: Intercultural Communication CHAPTER 7: The Interview CHAPTER 8: Formal Meetings CHAPTER 9: Grammar, Style and Tone in the Organisational CHAPTER 10: Writing Summaries and Essays CHAPTER 11: How to Approach a Case Study CHAPTER 12: Referencing CHAPTER 13: The Elements of Readability CHAPTER 14: Planning, Organising and Constructing Messages for Organisations CHAPTER 15: Corporate Image and Corporate Identity CHAPTER 16: Good Customer Relations and Telephone Etiquette CHAPTER 17: Mass Communication in the Organisational CHAPTER 18: Business Proposals, Business Plans and Academic Proposals CHAPTER 19: Reports CHAPTER 20: Instructional Graphics CHAPTER 21: Oral Messages.
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Includes bibliographical references and index.

HAPTER 1: Introduction to Business Communication In Organisations CHAPTER 2: The Communication Process CHAPTER 3: Interpersonal Communication CHAPTER 4: Small Group Communication CHAPTER 5: Communication in Organisations CHAPTER 6: Intercultural Communication CHAPTER 7: The Interview CHAPTER 8: Formal Meetings CHAPTER 9: Grammar, Style and Tone in the Organisational CHAPTER 10: Writing Summaries and Essays CHAPTER 11: How to Approach a Case Study CHAPTER 12: Referencing CHAPTER 13: The Elements of Readability CHAPTER 14: Planning, Organising and Constructing Messages for Organisations CHAPTER 15: Corporate Image and Corporate Identity CHAPTER 16: Good Customer Relations and Telephone Etiquette CHAPTER 17: Mass Communication in the Organisational CHAPTER 18: Business Proposals, Business Plans and Academic Proposals CHAPTER 19: Reports CHAPTER 20: Instructional Graphics CHAPTER 21: Oral Messages.

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