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Essentials of business driven information systems / Paige Baltzan, Amy Phillips.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill Irwin, c2009.Description: xxix, 362 p. : col. ill. ; 28 cmISBN:
  • 9780071270342 :
Subject(s): DDC classification:
  • 658.4/03801 22
LOC classification:
  • HD30.2 .B3573 2009
Contents:
Ch. 1. Information Systems in Business -- Opening Case: Apple - Merging Technology, Business, and Entertainment -- Ch. 2. Strategic Decision Making -- Opening Case: Revving Up Sales at Harley - Davidson -- Ch. 3. E-Business -- Opening Case: Amazon.com - Not Your Average Bookstore -- Ch. 4. Ethics and Information Security -- Opening Case: Sarbanes-Oxley: Where information Technology, Finance, and Ethics Meet -- Ch. 5. IT Architectures -- Opening Case: Electronic Breaking Points -- Ch. 6. Databases and Data Warehouses -- Opening Case: Searching for Revenue Google -- Ch. 7. Networks, Telecommunications, and Wireless Computing -- Opening Case: The Digital Hospital -- Ch. 8. Supply Chain Management -- Opening Case: Dell's Famous Supply Chain -- Ch. 9. Customer Relationship Management -- Opening Case: Customer First Awards -- Ch. 10. Enterprise Resource Planning and Collaboration Systems -- Opening Case: Campus ERP -- App. A. Business Basics -- App. B. Business Process.
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Includes bibliographical references (p. 344-348) and index.

Ch. 1. Information Systems in Business -- Opening Case: Apple - Merging Technology, Business, and Entertainment -- Ch. 2. Strategic Decision Making -- Opening Case: Revving Up Sales at Harley - Davidson -- Ch. 3. E-Business -- Opening Case: Amazon.com - Not Your Average Bookstore -- Ch. 4. Ethics and Information Security -- Opening Case: Sarbanes-Oxley: Where information Technology, Finance, and Ethics Meet -- Ch. 5. IT Architectures -- Opening Case: Electronic Breaking Points -- Ch. 6. Databases and Data Warehouses -- Opening Case: Searching for Revenue Google -- Ch. 7. Networks, Telecommunications, and Wireless Computing -- Opening Case: The Digital Hospital -- Ch. 8. Supply Chain Management -- Opening Case: Dell's Famous Supply Chain -- Ch. 9. Customer Relationship Management -- Opening Case: Customer First Awards -- Ch. 10. Enterprise Resource Planning and Collaboration Systems -- Opening Case: Campus ERP -- App. A. Business Basics -- App. B. Business Process.

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