An evaluation of the implementation of customer care programmes in the Rainbow Group of Hotels : a case study of Rainbow Towers / by Memory Nyaungwa-Nyambe.

By:

Contributor(s):

Material type: Text

TextChinhoyi : Chinhoyi University of Technology, 2009Description: 46 pages ; cmSubject(s):

Dissertation note: Dissertation (Msc)--Chinhoyi University of Technology, 2009.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries	HF 5415.5 NYA (Browse shelf(Opens below))	SP100	Available		BK00337710

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available			Next
Previous	HF 5415.5 MAG An assessment of customer service levels within the Zimbabwe steel industry : a case of Ziscosteel Harare (2000-2011) /	HF 5415.5 MAS An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : a case study of Net-One (PVT)(2002 to2008) /	HF 5415.5 MUE An assessment of factors that influence customer loyalty and retention in commercial banks in Zimbabwe the view of coming up with managemnt strategies that enhance customer loyalty and retention /	HF 5415.5 NYA An evaluation of the implementation of customer care programmes in the Rainbow Group of Hotels : a case study of Rainbow Towers /	HF 5415.5 PAN Customer relationship management : Special reference to the banking sector.	HF 5415.5 UND Understanding and managing customers /	HF 5415.5 UND Understanding and managing customers /	Next

Dissertation (Msc)--Chinhoyi University of Technology, 2009.

Includes bibliographical references (p.41-44) and abstract.

There are no comments on this title.

to post a comment.