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An assessment of customer service levels within the Zimbabwe steel industry : a case of Ziscosteel Harare (2000-2011) / by Wilfred Magwaza.

By: Contributor(s): Material type: TextTextChinhoyi : Chinhoyi University Of Technology, 2011Edition: edDescription: 77 pages : illustrations ; cmSubject(s): Dissertation note: Dissertation (Msc)--Chinhoyi University Of Technology, 2011.
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Dissertation (Msc)--Chinhoyi University Of Technology, 2011.

Includes bibliographical references (p.70-74) and abstract.

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