Your search returned 22 results.

Results
	21.	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev K. Bordoloi. by Fitzsimmons, James A Fitzsimmons, Mona J Bordoloi, Sanjeev K Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2014 Availability: Items available for loan: Chinhoyi University of Technology Libraries (6)Location, call number: HD 9980.5 FIT, ... Found in Open Library: Place hold Add to cart (remove)
	22.	Services marketing : integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. by Zeithaml,Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4thed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Chinhoyi University of Technology Libraries (13)Location, call number: HD 9980.5 ZEI, ... Found in Open Library: Place hold Add to cart (remove)

Refine your search