Chinhoyi University Of Technology OPAC

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1.
Change management excellence : Using the four intelligences change. / Sarah Cook, Steve Macaulay and Hilary Coldicott. by
  • Cook, Sarah
  • MACUALAY, Steve
  • COLDICOTT, Hilary
Edition: ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 2004
Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 58.8 COO.

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2.
Customer care excellence : how to create an effective customer focus / Sarah Cook. by
  • Cook, Sarah, 1955-
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 2011
Availability: Items available for loan: Chinhoyi University of Technology Libraries (3)Location, call number: HF 5415.5 COO, ...

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