Chinhoyi University Of Technology OPAC

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Achieving sustainable service improvement in contact centers [electronic resource] / Jonathan Donovan. by
  • Donovan, Jonathan [spk]
Series: Henry Stewart talks. Marketing & management collection. Contact center management
Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording
Publisher number:
  • 2138 Henry Stewart Talks
Publication details: London : Henry Stewart Talks, 2009
Online access:
Availability: Items available for loan: Chinhoyi University of Technology Libraries (1).

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2.
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Employee engagement [electronic resource] / Jonathan Donovan. by
  • Donovan, Jonathan [spk]
Series: Henry Stewart talks. Marketing & management collection. Contact center management
Material type: Film Film; Format: electronic available online remote; Type of visual material: videorecording
Publisher number:
  • 2137 Henry Stewart Talks
Publication details: London : Henry Stewart Talks, 2009
Online access:
Availability: Items available for loan: Chinhoyi University of Technology Libraries (1).

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