Quality management : creating and sustaining organizational effectiveness / by Donna C.S. Summers.

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TextPublication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009.Edition: 2nd edDescription: xiv, 574 p. : ill. ; 24 cmISBN:

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Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries	HD 62.15 SUM (Browse shelf(Opens below))	c.043258	Available	BK0047147

Includes bibliographical references (p. 555-564) and index.

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