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1.

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Customer relationship management : concepts and application / by Alok Kumar, Chhabi Sinha and Rakesh Sharma. by

Edition: ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi : Biztantra, 2007

Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.5 KUM.

2.

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Relationship marketing and customer relationship management / edited by Annekie Brink and Adele Berndt. by

Edition: ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Lansdowne : Juta, 2008

Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HF 5415 REL, ...

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