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	1.	A Teacher's guide to assessment. by Frith, D.S Macintosh, H.G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cheltenham : Stanley Thornes, 1984 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: LB 3051 FRI, ... Found in Open Library: Place hold Add to cart (remove)
	2.	Handbook for measuring customer satisfaction and loyalty. by Hill, Nigel ALEXANDER, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Infinite, 2003 Availability: Items available for loan: Chinhoyi University of Technology Libraries (3)Location, call number: HF 5415.335 HIL, ... Found in Open Library: Place hold Add to cart (remove)
	3.	The good manager's guide / Trevor Boutall. by Boutall, Trevor Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Creative print and design wales, c1997 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HD 69.P75 BOU, ... Found in Open Library: Place hold Add to cart (remove)

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