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Managing quality : integrating the supply chain / S. Thomas Foster.

By: Material type: TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.Edition: 3rd edDescription: xxiii, 568 p. : ill. ; 27 cm. + 1 CD-Rom (4 3/4 in.)ISBN:
  • 0132206447
  • 9780132206440
Subject(s): DDC classification:
  • 658.4/013 22
LOC classification:
  • HF5415.157 .F67 2007
Online resources:
Contents:
Understanding quality concepts 1 -- Differing perspectives on quality 3 -- Quality theory 33 -- Global supply chain quality and international quality standards 64 -- Designing and assuring quality 105 -- Strategic quality planning 107 -- The voice of the customer 137 -- The voice of the market 171 -- Quality and innovation in product and process design 199 -- Designing quality services 231 -- Managing supplier quality in the supply chain 263 -- Implementing quality 293 -- The tools of quality 295 -- Managing quality improvement teams and projects 338 -- Statistically based quality improvement for variables 373 -- Statistically based quality improvement for attributes 413 -- Six-sigma management and tools 437.
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Holdings
Item type Current library Home library Call number Copy number Status Barcode
Books Chinhoyi University of Technology Libraries Chinhoyi University of Technology Libraries HF 5415.157 FOS (Browse shelf(Opens below)) C.023695 Available BK0018892
Books Chinhoyi University of Technology Libraries Chinhoyi University of Technology Libraries HF 5415.157 FOS (Browse shelf(Opens below)) c.024654 Available BK00337605

Includes bibliographical references and index.

Understanding quality concepts 1 -- Differing perspectives on quality 3 -- Quality theory 33 -- Global supply chain quality and international quality standards 64 -- Designing and assuring quality 105 -- Strategic quality planning 107 -- The voice of the customer 137 -- The voice of the market 171 -- Quality and innovation in product and process design 199 -- Designing quality services 231 -- Managing supplier quality in the supply chain 263 -- Implementing quality 293 -- The tools of quality 295 -- Managing quality improvement teams and projects 338 -- Statistically based quality improvement for variables 373 -- Statistically based quality improvement for attributes 413 -- Six-sigma management and tools 437.

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