The effect of service quality on customer satisfaction : a study of Zimbabwe's fixed-line telecommunications /
Mumiriki, Darlington.
The effect of service quality on customer satisfaction : a study of Zimbabwe's fixed-line telecommunications / Darlington Mumiriki. - ed. - 2013. - x, 100 p. : ill. ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2013.
Include bibliographical references (p.91-95) and abstract.
$
Customer satisfaction.
Telecommunications.
The effect of service quality on customer satisfaction : a study of Zimbabwe's fixed-line telecommunications / Darlington Mumiriki. - ed. - 2013. - x, 100 p. : ill. ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2013.
Include bibliographical references (p.91-95) and abstract.
$
Customer satisfaction.
Telecommunications.