The effect of service quality on customer satisfaction : a study of Zimbabwe's fixed-line telecommunications / Darlington Mumiriki.

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Material type: Text

TextPublication details: 2013.Edition: edDescription: x, 100 p. : ill. ; cmSubject(s):

Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2013.

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Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries	TK 5105 MUM (Browse shelf(Opens below))	Available		BK00461182

Dissertation (Msc.)--Chinhoyi University of Technology, 2013.

Include bibliographical references (p.91-95) and abstract.

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