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Fundamentals of selling : customers for life through service /

Futrell, Charles M.

Fundamentals of selling : customers for life through service / by Charles M. Futrell. - 9th ed. - Boston : McGraw-Hill, 2006. - xxv, 658 p. : col ill ; cm.

Includes index.

ISBN: 0071115889 : US$38

Subjects--Topical Terms:
Customer services.
Customer services.

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