An assessment of the impact of customer retention strategies on market share : the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 /
Mbangani, Edmund.
An assessment of the impact of customer retention strategies on market share : the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 / by Edmund Mbangani. - ed. - 2012. - 110 p. : col.ill ; cm.
Dissertation ( Msc)--Chinhoyi University of Technology,2012.
Includes bibliographical references (p.99-103) and abstract.
$
Customer retention.
An assessment of the impact of customer retention strategies on market share : the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 / by Edmund Mbangani. - ed. - 2012. - 110 p. : col.ill ; cm.
Dissertation ( Msc)--Chinhoyi University of Technology,2012.
Includes bibliographical references (p.99-103) and abstract.
$
Customer retention.