An assessment of the impact of customer retention strategies on market share : (Record no. 5262)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00940cam a22002412 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000023257 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230921135042.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130521s2012 xx 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | $ |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Your Holding Symbol |
| Transcribing agency | Your Holding Symbol |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mbangani, Edmund. |
| 245 13 - TITLE STATEMENT | |
| Title | An assessment of the impact of customer retention strategies on market share : |
| Remainder of title | the case of econet wireless Zimbabwe during the post hyperinflationary period 2009-2011 / |
| Statement of responsibility, etc. | by Edmund Mbangani. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 110 p. : |
| Other physical details | col.ill ; |
| Dimensions | cm. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Dissertation ( Msc)--Chinhoyi University of Technology,2012. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p.99-103) and abstract. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer retention. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Chinhoyi University of Technology. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 130521 |
| 989 ## - | |
| -- | 20230822095114.0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | 09/21/2023 | HF 5415.32 MBA | BK00444488 | 09/21/2023 | SP506 | 09/21/2023 | Books |