An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : a case study of Net-One (PVT)(2002 to2008) /
Masiiwa, Anderson., author.
An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : a case study of Net-One (PVT)(2002 to2008) / by Anderson Masiiwa. - Chinhoyi : Chinhoyi University of Technology, 2008. - 78 pages ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2008.
Include bibliographical references (p.60-64) and abstract.
$
Customer relations.
Customer relations.
An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : a case study of Net-One (PVT)(2002 to2008) / by Anderson Masiiwa. - Chinhoyi : Chinhoyi University of Technology, 2008. - 78 pages ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2008.
Include bibliographical references (p.60-64) and abstract.
$
Customer relations.
Customer relations.