An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : (Record no. 8848)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01092cam a22002532 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000019053 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230921135422.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100212s2008 xx 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | $ |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Your Holding Symbol |
| Transcribing agency | Your Holding Symbol |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Masiiwa, Anderson., |
| Titles and words associated with a name | author. |
| 245 13 - TITLE STATEMENT | |
| Title | An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : |
| Remainder of title | a case study of Net-One (PVT)(2002 to2008) / |
| Statement of responsibility, etc. | by Anderson Masiiwa. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Chinhoyi : |
| Name of publisher, distributor, etc. | Chinhoyi University of Technology, |
| Date of publication, distribution, etc. | 2008. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Chinhoyi : |
| Name of producer, publisher, distributor, manufacturer | Chinhoyi University of Technology, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 78 pages ; |
| Dimensions | cm. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Dissertation (Msc.)--Chinhoyi University of Technology, 2008. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Include bibliographical references (p.60-64) and abstract. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| Source of heading or term | sears. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Chinhoyi University of Technology. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 100212 |
| 989 ## - | |
| -- | 20230822095114.0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | 09/21/2023 | HF 5415.5 MAS | BK00337693 | 09/21/2023 | SP119 | 09/21/2023 | Books |