Service management and operations / by Cengiz Haksever.
Material type:
TextPublication details: Delhi : Pearson Education, 2005.Edition: 2nd edDescription: xx,584 p. : illISBN: - 8129700271 :
| Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Books
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Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | HD 9980.5 SER (Browse shelf(Opens below)) | c.019215 | Available | BK0000966 |
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| HD 9980.5 LAS Empowerment : HR strategies for service excellence / | HD 9980.5 LOV Services marketing : people, technology, straegy. / | HD 9980.5 LOV Services marketing : people, technology, straegy. / | HD 9980.5 SER Service management and operations / | HD 9980.5 SER Services management : an intergrated approach / | HD 9980.5 SER Services management : an intergrated approach / | HD 9980.5 SER Services management : an intergrated approach / |
Includes bibliographic references and index.
2005
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