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Achieving customer satisfaction and retention in a deregulated telecommunication industry : the case study for TELONE / by Simba Rutherford Mabanja.

By: Contributor(s): Material type: TextText 2007Description: xi, 102 pages : illustrations ; cmSubject(s): Dissertation note: Dissertation (Msc.)--Chinhoy University of Technology, 2007.
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Item type Current library Home library Call number Copy number Status Date due Barcode
Books Books Chinhoyi University of Technology Libraries Chinhoyi University of Technology Libraries TK 5105 MAB (Browse shelf(Opens below)) SP051 Available BK0031274

Dissertation (Msc.)--Chinhoy University of Technology, 2007.

Includes bibliographical references (p.88-91) and abstratc.

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