Achieving customer satisfaction and retention in a deregulated telecommunication industry : the case study for TELONE / by Simba Rutherford Mabanja.
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Text 2007Description: xi, 102 pages : illustrations ; cmSubject(s): Dissertation note: Dissertation (Msc.)--Chinhoy University of Technology, 2007.
| Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode |
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Chinhoyi University of Technology Libraries | Chinhoyi University of Technology Libraries | TK 5105 MAB (Browse shelf(Opens below)) | SP051 | Available | BK0031274 |
Dissertation (Msc.)--Chinhoy University of Technology, 2007.
Includes bibliographical references (p.88-91) and abstratc.
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