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The benchmarking book : a how-to-guide best practice for managers and practitioners / Tim Stapenhurst.

By: Material type: TextTextPublication details: Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009.Description: xli, 454 p. : ill. ; 23 cmISBN:
  • 9780750689052 (pbk.)
  • 0750689056 (pbk.)
Subject(s): DDC classification:
  • 658.4013 22
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