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The relationship between corporate customer relationship management and customer retention : a case for Econet Wireless Zimbabwe / by Batanai Katsande.

By: Contributor(s): Material type: TextChinhoyi : Chinhoyi University of Technology, 2012Edition: edDescription: viii, 134 pages : illustration ; cmSubject(s): Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2012.
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