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	1.	Services marketing : integrating customer focus across the firm / by Zeithaml Bitner and Maru jo Valerie A. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli : Tata-McGraw-Hill, 2003 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HD 9980.5 ZEI, ... Found in Open Library: Place hold Add to cart (remove)
	2.	No cover image available Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill Irwin, c2013 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 ZEI. Found in Open Library: Place hold Add to cart (remove)
	3.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2012 Availability: Items available for loan: Chinhoyi University of Technology Libraries (3)Location, call number: HD 9980.5 ZEI, ... Found in Open Library: Place hold Add to cart (remove)
	4.	Services marketing : integrating customer focus across the firm / by Valarie A.Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. by Zeithaml,Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4thed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Chinhoyi University of Technology Libraries (13)Location, call number: HD 9980.5 ZEI, ... Found in Open Library: Place hold Add to cart (remove)

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