Achieving customer satisfaction and retention in a deregulated telecommunication industry : the case study for TELONE / by Simba Rutherford Mabanja.

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Material type: Text

Text 2007Description: xi, 102 pages : illustrations ; cmSubject(s):

Dissertation note: Dissertation (Msc.)--Chinhoy University of Technology, 2007.

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Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries	TK 5105 MAB (Browse shelf(Opens below))	SP051	Available		BK0031274

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Previous	TK 5105 HOF Internet technologies at work /	TK 5105 HOF Internet technologies at work /	TK 5105 KWA Antecedents of customer loyalty : a case study of the telecommunications industry in Zimbabwe /	TK 5105 MAB Achieving customer satisfaction and retention in a deregulated telecommunication industry : the case study for TELONE /	TK 5105 MAG The significance of fixed telephony to the Zimbabwe Economy : a case study of Telone /	TK 5105 MES Contemporary communication systems /	TK 5105 MES Contemporary communication systems /	Next

Dissertation (Msc.)--Chinhoy University of Technology, 2007.

Includes bibliographical references (p.88-91) and abstratc.

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