An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe : a case study of Net-One (PVT)(2002 to2008) / by Anderson Masiiwa.

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TextChinhoyi : Chinhoyi University of Technology, 2008Description: 78 pages ; cmSubject(s):

Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2008.

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Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Books	Chinhoyi University of Technology Libraries	Chinhoyi University of Technology Libraries	HF 5415.5 MAS (Browse shelf(Opens below))	SP119	Available	BK00337693

Dissertation (Msc.)--Chinhoyi University of Technology, 2008.

Include bibliographical references (p.60-64) and abstract.

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